
Tia B.
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UPDATE - Closing this account because of $19.99 deposit with every bill. This app is helpful but it also charges .99 every time you make a payment, which is more than double dipping. They charge you a monthly fee, a fee for paying your bills, + .99 when you make your payment. I want to pay my bill off with them but it will not allow the option to pay in full because they want that .99 per payment. It's not right to gouge people who are already struggling, otherwise we wouldn't need your service.
294 people found this review helpful
Hi Tia, thanks for sharing your thoughts! Your bills are always paid in full to the biller. The $19.99 deposit only applies to your very first Pay in 4 bill and is reimbursed after the 4 installments are paid. Bill Pay has no deposit, and a $0.99 processing fee applies to all payments. Please reach out at help@deferit.com so we can support directly

j J
They no longer Help! I have.\nNoticed that I have been uploading clear bills, but for some reason.This app is saying that I'm not in a key declining, but yet they're taking membership for me every month.And so at first they were good , but now they are not and I will not recommend them after a certain amount of time. i'm right , I think i'm going to call my bank and dispute charges.
17 people found this review helpful
Thanks for bringing this to our attention. We're sorry for any confusion regarding your uploaded bill & value the opportunity to get this sorted out accordingly. Please email your account details directly to help@deferit.comāwe'd love to help ensure you're refunded of any subscription where you had no usage & get your bill paid as soon as possible.

Linina Baker
If I could give 0 stars I would. I was happy when I was approved and thought I found some relief and flexibility paying bills going forward but my first experience has been horrible. They did not hesitate taking the 1st installment plus deposit but it's been 5 hours and they still have not paid my bill electronically. In a world where technology has made things simpler and easier it's frustrating that you have to wait for service but they didn't have to wait for my payment.
43 people found this review helpful
Hi Linna,
Thank you for your feedback. Weāve reached out via email confirming your bill was successfully paid and included the reference number to provide your biller to ensure prompt allocation of the funds to your account. If you have any other questions or need further support, please don't hesitate to reach out directlyāwe're here to help.