Transparency

Amazon Mobile LLC

About this app

The Transparency app allows you to scan enrolled products to verify their authenticity. Some participating products may also display additional information such as videos, promotions, or the product’s manufacturing date or location.

Ratings and reviews

I got it to work once. I had to have the camera app open, center the qr code, have it in focus, then quickly open the transparency app. There's only a split second at start up when it's scanning, the rest of the time the ui is greying out the scanning part and giving you language options and a page with learn more about the app. From that page you can also switch back to scanning by camera icon, for a split second. That said the info shown after scanning was just what Amazon listed already.

This app has about 3 purposes: 1. It's needed for shopping at Amazon reseller bin stores. Boxes that aren't labeled beyond the QR code don't always show up when scanned with the Amazon app like they should, so people have to use this to see what's in the box. 2. Amazon Vine reviewers could use this rather than writing on the boxes of items they plan on reselling after the required 6-month wait. 3. People who work in an Amazon warehouse or bin store. I don't think anyone else needs this app.

Others complain that the app only tells what is in the box. But that is the point: to detect counterfeits. My complaint is that it does not optimize camera settings to clarify the image. The app may work well without such optimization on phones, but not necessarily on tablets. On my Samsung A6 it does nothing with the blurry image it gets up close. QR Reader, on the other hand, does optimize to a clear image, and works fine (just not with Transparency codes).

What's new

Bug fixes