Your First Financial

Name: Your First Financial
Availability: InStock
Rating: 4.318965435028076 (1169 reviews)
Author: First Financial Bank

First Financial Bank

4.3

1.17K reviews

50K+

Downloads

Everyone

About this app

Easy, fast and secure access to your First Financial deposit, loan and credit card accounts. Monitor and track activity with real time alerts, plus pay bills, deposit checks from anywhere and easily move money between accounts. Customize your dashboard based on your needs. Our money management tools provide a comprehensive view of your First Financial accounts, as well as accounts from a variety of financial institutions, allowing you to securely bank when and where you want.

Updated on

15 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Contacts and App activity

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.3

1.14K reviews

Greg Yo

5 September 2024

Was ok at first, but now it never updates my transactions. It's 9/5 as of this review and the last transaction I was able to see was a month ago. Normally if I logout completely or uninstall and reinstall, it'll work - but even that doesn't work now and I shouldn't need to do that anyway. After uninstall this time, I'm even able to get back in. It shows me the welcome loading screen and never progresses past that. Been waiting on the welcome screen for 15 mins. Not ok for an essential app.

6 people found this review helpful

First Financial Bank

7 September 2024

Thank you for your feedback, Greg. Please give us a call at 877-322-9530 so we can help troubleshoot the issue.

Joe Mastromauro

12 July 2023

Can't even login using banking credentials. Thinking it had to do with not having logged into the app yet, i hit "first time login" which puts a little green android dude in the top left corner. And a black screen. Going to close the app you can see it, like so much of my First experience was a failure to load. If this was for my business, i'd move the account. First was a hassle before they decided to change stuff and become a poor performing hassle.

1 person found this review helpful

First Financial Bank

17 July 2023

We are sorry to hear that you experiencing difficulty getting logged in, Joe. If you still need help with logging in, please give us a call at 877-322-9530. We are available Monday through Friday 8 am–8 pm, and Saturday 8 am–5 pm ET.

Kristi Fielder

11 June 2023

I DO NOT like this new app. The security feature makes me feel uneasy. I don't feel very secure at all, just having a 4 digit code. I'd much rather have to enter a password. That would make me feel more secure. I also don't like that I have to enter the 4 digit code repeatedly when I switch screens, such as the calculator or phone when trying to pay bills. This app is definitely not improved in my opinion and I'm super disappointed with the bank that I've trusted for 30+ years. Terrible!

24 people found this review helpful

First Financial Bank

13 June 2023

We are sorry to hear that the app is not what you were expecting, Kristi. The PIN access was chosen as there are additional security measures clients can use to lock their device, including facial recognition or fingerprints. Additionally, certain actions require the password. Please give us a call at 877-322-9530 to discuss your concerns further.