a goddess
I love being able to simply add a one-off chunk of data. Access is OK and the plans suit my use (very low phone use, highly variable data use, city plus rural access). When the pandemic is over I'll need some plug-in short term international access too, but I re-review when that time comes
1 person found this review helpful
Thanks for sharing! We're glad to hear you're currently enjoying your Belong plan 😊 -Lizzie
John Fraser
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Was good but has now stopped working and I can't login while overseas. Uninstalling and reinstalling doesn't fix the problem. OPPO Reno8 lite. Edit - I've found that this is because the app needs access to the SMS part of the phone and just loops on the login page if in airplane mode, despite having wifi turned on. Bit of a design flaw in the app given that you can get the MFA code via email.
1 person found this review helpful
Hi John, we're sorry to hear that you're having issues logging in to your app. Please check out our support page on our website here: https://www.belong.com.au/support/mobile/manage-account/i-am-having-trouble-logging-in-to-my-account. If you're needing a hand, you can use our live chat support at the bottom right of the page -Sweeney
Nicholas Bannan
Horrible product, telstra network but never more then 2 bars, 2010 level phone connection of that. I'm trying to type this review on it and it's taken 2 minutes to load.
Hi Nicholas, we're really sorry to hear that you're having issues with your phone network. We understand it can be frustrating, and we're keen to have a closer look and see if there is anything we can do to turn things around. Please give us a call on 1300 235 664 (8am-8pm AEDT) and we'll lend you a hand -Sweeney