Citi Authenticator

Citibank N.A.

About this app

Citi Authenticator is a mobile app for select Citi workforce to enable simple and secure authentications to Citi services

Ratings and reviews

Very bad experience since the install. This unnecessarily has problems with my phone keyboard settings. Mostly auto closes saying something went wrong, the displayed error messages are of no use, it says, some auto control, parallel run and some lengthy alphanumeric text blah blah. and today it said, clear cache app has bug and finally it failed to launch, saying, 'The app has some bug, so it auto closed. Please update the app after it's developer provides a fix' Who is the developer here?

Getting error: parameter 'did' was not found in the 'query' when I'm trying to open OTP or settings. It crashed before several times on my Samsung phone. After reinstalling several times, it's opening but still showing error message.

All is good except the screen where it says "Trying to authenticate?". Oh yes, that's the use of the app and this question doesn't make any sense; the unnecessary step should be removed to reduce the number of taps/clicks.

What's new

Thank you for using Citi Authenticator! To give our users the best experience, we are constantly improving our app and developing new ways to create seamless authentications.