CityTeleCoin

CityTeleCoin

About this app

CityTeleCoin allows users to video visit and message incarcerated friends and family members without having to leave home or mail a letter.

If you have a friend or loved one housed in a facility that uses video kiosks or tablets, you can use our services to:

- start, schedule, and receive video calls*
- send and receive messages*
- send and receive pictures*
- make payments
- view all account history

It's easier than ever before. Download today!

*DISCLAIMER: Facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. Not all communication features are available at all CTC facilities. Please keep this in mind when visiting and messaging with our services!

Ratings and reviews

Worst app I've ever used since cell phones were founded. Every time I want to deposit money it will not let me in the app. I have to tap forgot password, even though it's correct, get a code and it automatically opens without entering a code. Pos. Sick of it. Not to mention the charge for using deposit app. Jails should find another way. Especially small county jails. This is ridiculous. Money making machine it is.

GREAT way to connect with loved ones that are incarcerated. However, they are too expensive! They charge you a $3 admin fee every time you add money, no matter the amount. They also, force you to pay a $2 statement fee every month, whether you want it or not. Why can't you choose to not get one? I shouldn't be forced to pay for something I don't want in the 1st place. I put $60 on there, & only get to use $47 after fees/tax. This is the only way that I can talk to/see him though. Huge Monopoly!

I would give 5 stars, and I REALLY wish I was able to but the app just doesn't work like I wish it would! It won't let me video call, or accept them. It says I am connected, but then right after it says that, it says disconnected and gives me the customer service phone number. So irritating! Also with our messages, a lot of times he doesn't get mine til later that evening or the next day sometime. Hopefully these issues can be fixed soon! Otherwise, we love the picture feature. :)