Goldfield Fireworks
The app is far too slow to be useful in a real world setting. The view often gets stuck at 99%, and you can't see the live view. Someone could be burglarizing the property and you can't see it happening, because the app is stuck at 99%. If you have an extremely fast wi-fi network and an extremely fast device, it may work acceptably. But for most networks and devices, it is far too slow. And using mobile data, forget it. You won't be able to check it with mobile data. The live view never appears.
8 people found this review helpful
Hello, Could you please send us more information about your issue? You can contact us at appfeedback@ezviz.com. We'll be happy to look at this for you. Thanks!
Erika Bain
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Was prompted to upgrade the cameras and now they will not load. Have had issues with cards failing, failing to load, poor video, failing to capture, and unable to change settings. Think I may just get rid of these and find something with better support and ease of use . 3-2024 update. Just when I thought it couldn't get any worse, customer service is non existent. Have 2 accounts attached to my camera but yet I am.unable to access either. So I have garbage for cameras
37 people found this review helpful
EZVIZ Inc.
14 November 2023
Hi, sorry for the inconvenience caused. If you have contacted us before and the same issue remains unresolved, please kindly offer us the previous ticket number at appfeedback@ezviz.com so that we can better assist you on this.
Candy Yannella
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Had for years, worked okay. Recently got ripped off for the subscription. I was being billed for 15.99 a month, so they took 69.99, and are still trying to take from me an additional 15.99. Says in app that my subscription is expired. After taking 69.99 out of my account unauthorized, I don't see how it says it's expired. Tried reaching them, several attempts. No response.
30 people found this review helpful
Hi, if you are having issue with your subscriptions, please reach us by writing to appfeedback@ezviz.com. Our responding time is within 2 bussiness days. If you have contacted us before and the same issue remains unresolved, please kindly offer us the previous ticket number so that we can better assist you on this.