![](https://play-lh.googleusercontent.com/a-/ALV-UjV-dfVthThG_bhgVGplEJ1uO7iqZ4MHZnqRd0rdRXNUDe17x6U=s32)
Jodie Kirkbride
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Scanned multiple times a week for 6 months before giving up. Received 2 $10 vouchers in those 6 months, so if you're thinking of getting this for the rewards - it's not worth the time. Did a review and their response was to enter more purchase...so spend more and you'll get more vouchers. The app is super glitchy and has a new problem all the time. It takes quite a while to scan all of your purchases and enter the price so it's really not worth the time vs the reward.
20 people found this review helpful
Please note that "you can submit more than 1 purchase trip/week" does not translate as imposition of you doing so. Trips per week is one of the ways to boost points, but another, also mentioned, was consistent activity week streaks (not exclusively trips). Hope this will clear the misunderstanding. Thank you for your feedback!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUxmJM2Xbkrfl2QFXEESWH3Y0Nk2pUUaJjD7-AOzk6JuWOFsEpI=s32)
Sally Horobin
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Same response pointless reply 28/2/24 You've a long way to go to make this a good experience for the user. Too many steps just to log on. Authentication codes sent multiple times just for 1 time access. Doesn't remember anything. Rewards separate to the scanning app, which is nigh on impossible to actually access. Passwords, otp's asked for more than the promised "otp" App pretty useless for the important part, that is the renumeration for using this convoluted messy system of collecting data.
197 people found this review helpful
NielsenIQ
28 February 2024
Thank you for taking the time to give us your feedback and we are indeed very sorry to hear that you are having problems with the scanning app. Please call our free helpline telephone number on:0800 373148 as we are here to help you.
![](https://play-lh.googleusercontent.com/a/ACg8ocIYvwP-9TlOIPWJ-exTp5I96tq7ld9YMUNNkd_t9N9ht0sVDQ=s32-mo)
Chillie's Review
This app is too inconsistent. There are a number of feats which do not work very efficiently and I find it crashes every time I open it and so I have to reboot it. Then there are some days that I can't enter anything at all and it won't get past the store selection which means I then miss out and have to give up on entering it.