WIDEX MOMENT

2.5
1.24K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Take control of your hearing aid
With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen.

Pick what you want to hear
Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't.

Choose how you want to hear
Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to.

Use AI to create your own sound
Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn.

Make your own programs
You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name.

Get instant sound recommendations
We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids.

And much, much more...

Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience.

We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://www.widex.com/en/support/compatibility/

Product number: 5 300 0022

In case of a serious incident, report the occurrence to the manufacturer of the device.
Updated on
18 Jan 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
1.2K reviews
Jerry Gerber
11 June 2024
After using for about 5 months, the app won't connect to the hearing aids if I turn off Bluetooth and turn it back on. The only way to reconnect is to turn off the hearing aids and turn them back on. They'll only stay connected if I leave Bluetooth on. Having to re-pair every time I turn off Bluetooth shouldn't be happening. Widex blames the phone and hasn't issued an app update in at least 6 months.
5 people found this review helpful
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Luca Acitelli
10 May 2024
Horrible connection issues. I have been working with my audiologist and have taken my Moment hearing aids to her office twice in the last two months. I have android and iOS phones and repeated connection problems. This is so frustrating when you are trying to find some relief. Edit 5/10/2024. It took you almost a month to tell me this? That's is not very streamlined customer support for people with hearing problems. You would have been better off not responding.
2 people found this review helpful
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Widex A/S
7 May 2024
Dear Luca, I am very sorry about the inconvenience you are experiencing. It is not possible for me to identify the root cause of your problem from what you describe. I advice you to contact your local customer service for further support. I hope this will solve your problem. Best regards, Gunnva from Widex
David Freeman
30 December 2023
Hi. As noted elsewhere, the functionality for the app is lacking. Here are some basic changes: Remove the picture from the program list. It's wasted space. Make that space a list. Put the program current on the aid at the top in a static field. I don't remember what I last set it to. Provide a customizable list of the programs so I can put mine at the top. Provide an option *do not send* phone system sounds (text, etc) to the aids. I don't want that nagging me or to change my notifications.
10 people found this review helpful
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What's new

- Firmware update for your hearing aids.
- Bug fixes and performance improvements.