GetTransfer: Transfers & Rides

GetTransfer

About this app

GetTransfer.com - marketplace for booking global ride-hailing services, where you can book transfers, long-distance trips, cab rides, hourly chauffeur-driven car rentals and delivery services in any country in the world. Attractive prices, vehicle ratings, hospitality ratings, photos and vehicle descriptions are available before you pay.

Ratings and reviews

***Update company did refund me for the no pickup. It took a while, but I did receive a refund. Thank you! Paid for a round trip pick up to the airport in Canada. The driver did not show up for our pickup and blocked my number when I tried calling to see where he was. Had to hire a taxi and pay double due to this. I notified customer support, and it's been a week since they are investigating my complaint. What is there to investigate? I paid for a round trip, and your driver didn't show up.

The company is a headache. Honestly save yourself time and money, and seek local. 1. Customer service is poor. If you have a question outside of their script, they just advise cancellation. 2. Drivers can cancel at anytime, and do not even have to inform you. 3. If you don't book with a refundable option (extra charge), you can't get refunded for a cancellation. 4. If you book with a refundable option, and choose to cancel , you get credits instead of your money back.

Very poor customer support. The driver did not arrive even though the full payment was done in advance. I nearly missed my flight. The app does not have any support mechanism. There is no calling or real call support. Even after 12 hrs there is no acknowledgement of issue or refund. This app needs to be monitored for fraud.

What's new

We're committed to making our app better with every update. In this release, we've focused on enhancing the existing features and making the app more convenient for users by streamlining workflows and interfaces.
Your feedback and support are valuable to us. If you enjoy using our app, please consider leaving a review. We're dedicated to your satisfaction and are always striving to make the app even better. Keep an eye out for more exciting updates in the future!