It is horrible since the changes made 2-3 years ago in the searching algorithm. I can't find any ride anymore. Horrible. When I joined 10 years ago it was working awesome. You typed in the name of the city you wished to departure from and the destination and then you got an overview of a range of around 100km with the possible rides. That way it was possible to contact the driver and make an agreement about the best pick up place. Now I have to try different start cities to find the ride...
35 people found this review helpful
Generally good. However, it doesn't work in Brasil. Often, drivers cancel their rides last minute because they found someone willing to pay more for the ride. They keep the passengers WhatsApps and communicate outside the app and who's taking a shorter ride always stays careless in the very last minute. There should be an option for reviewing or penalising drivers AND riders who cancel. I understand change of plans, but it seems that EVERYONE changes their mind in Brasil.
21 people found this review helpful
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I think, Bla Bla Cars should find out some solutions for both, the passengers and the car owner/driver, as many times i have experienced, the passengers do not turn up at pick up points, nor they reply anything over the phone, and many times they switch off their mobile. This create a great problems for us, as the other passengers start murmuring /OR they suffer a lot, for not reaching their destination in time. Kindly find out an amicable solution to this matter. Rest all is well, THANKS.
536 people found this review helpful