2.5
44.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


・STAY CONNECTED:

Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


・TAILORED SOLUTIONS:

Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


・SMART WIDGETS:

Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


・INVENTORIES:

The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


・MAINTENANCE:

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


・STATISTICS AND EFFICIENCY

Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


・DOCUMENTATION AND SUPPORT:

Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


・VOICE CONTROL:

Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


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Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

We work every day to maintain high quality standards and add innovative and useful contents and functions to the app.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: support.hon@haier-europe.com. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)
Updated on
Jun 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
43.8K reviews
Feri Takacs
June 17, 2024
Experience with app is hit and miss. It often stays in updating mode for a very long time with no reason when the same app on the same device worked perfectly previously. Support is slow to get back in touch via email but good over the phone. Extensive programme list is brilliant but the lack of updates for the washing machine and the application performance asks a few questions.
1 person found this review helpful
Smart Home Haier Europe
June 20, 2024
Dear customer, we apologize for the inconvenience. We have identified a performance degradation on certain types of phones, and our technical team is actively working to resolve it as quickly as possible. Please continue to keep the application updated to ensure that you can benefit from the upcoming update that will address the issue.
P T
June 13, 2024
Revised Review: Initially enjoyed this app & the novelty of a WiFi driven washing machine but, after a few years of use, I've discovered its bugs & quirks. Although the app is OK, it can be clunky & get out of sync with the state of the machine particular if your phone enters standby or the app is inadvertently closed. On re opening, it often displays 'updating' but does absolutely nothing. I've also seen all sorts of alarming error messages that disappear when the app/machine is restarted.
2 people found this review helpful
Smart Home Haier Europe
June 13, 2024
Dear Customer, we are working on a solution to the problem you reported to us. In the meantime, keep downloading hOn updates from the store. The app is regularly improved and some problems encountered could be solved with the new version.
Patrick Haigh-Gannon
June 14, 2024
After the most recent update, any saved Wash and Dry programs "lose" the drying option - it just disappears. Deleting the programs from my Favourites and re-creating them doesn't work. Nor does clearing the Cache. The ONLY way in which I can run a Wash and Dry program is to find it on the Programs list, change the parameters to how I want it (temperature, spin speed, drying time) and then run it from there. It totally defeats the object of having saved programs in your Favourites list.
14 people found this review helpful
Smart Home Haier Europe
June 17, 2024
Dear Customer, we are working on a solution to the problem you reported to us. In the meantime, keep downloading hOn updates from the store. The app is regularly improved and some problems encountered could be solved with the new version.