dirk foulger
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Stay away! Poor handlebar design, hard grips, hard plastic spokes, rough ride! We rode only on designated bike routes and kept getting sidewalk warnings, the pedal assist didn't work at all on one bike until I ended the ride and restarted it, the pedal assist on the other bike stopped working twice, once while we were crossing a major intersection, not cool. Overall it was a bad experience Lime bikes are WAY better. Oh ya! And the brakes SUCKED on both bikes!!!
1 person found this review helpful
Mark Fairweather
Misleading advertising. Poor customer service. Overcharged. Daily passes are not what they seem. We paid for 3 days with 90 mins per day. Only got 56 mins plus a separate charge for $14. Help line responded to email asking trivial questions then silence. 5 days ago. Get the impression they hope we'll forget about it. Also nominates auto renew for these passes to suck you in unexpectedly. There are better plans for longer terms so why would anyone want to renew a 3 day pass? Rip off!!
1 person found this review helpful
Martin “RogueInfinite42” Greer
App has become far less useful in the past year. Monthly pass now has a limit of 240 mins, not even 10 minutes a day for an entire month. The GPS fails constantly, so you are likely to lose time while trying to park, costing you more of your timed pass. The changes made harm the customer a lot.