Zoe Gab
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Hight not recommended to get this, 1st it only supports 4g, customer service is quite troublesome to get through. Generally is not comsumer friendly and their service are limited to only at Jurong point. So if you want to get things checked or update information / replace simcard you have to go to Jurong point and their is no other places. Their 1693 provide kinda basic support.
1 person found this review helpful
Golom mostafa
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Very bad network, super slow Internet, I don't recommend use m1 max all of my friends if no fix this problem even I don't use also.i don't want to waste my money and time I'm going to change my other operator, I feel like use Internet in Africa not in sg like 3G , 3G also better than m1 maxx
M1 Limited
August 26, 2024
We're sorry to hear this, Golom mostafa. Please ring up Maxx customer service Hotline at 1693 and say the keyword Maxx when prompted and you will be routed to the next available officer. They’ll be happy to take your call between 9am – 9pm daily. Thanks! - Sam
Wise man says
This is among the worst app I've experienced! Account payment portal. Shows nothing & I can't change credit card for recurring renewal. Seriously what's the point of having this function then? I was told to call in to do that. Again what's the point of having an app then? Worst part is after called in (not once but twice) and still nothing is done. CSO even advice different information. Also promise to call me back and guess what...MIA. Now my home page data usage tracking disappear suddenly!
17 people found this review helpful
Hi Wise man says, we would like to look into this. Please engage with us at https://www.m1.com.sg/ and type “Chat with Agent” in the orange bubble (Available daily from 9am to 9pm) so we can get more details. Or PM us by clicking the 'Send Message' button in our Facebook page as an alternative. Thank you. – Sam