Yani Ilyani
I have been using this apps to pay the bills since years ago but suddenly since last few months I was not able to pay but still can view the bills. Unfortunately starting last month im not able to view the bills. When clicked on view bills, there will be a pop up message "you have been plugged out". Kindly fix this issue so that i can pay my bill on time. * i log in from Saudi Arabia.
1 person found this review helpful
Tenaga Nasional
May 27, 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Zafirah)
ARTK
The nagware sucks ! Nagware, each time I look at an account it puts up a two or three nagware msgs to go paperless, which have to be answered with -Got it- ... This is unnecessary and annoying, as l look after three accounts. A single reminder when opening the application would be sufficient. This nagware completely spoils what is otherwise an excellent and useful application from TNB... Please minimise all advertising in applications. It wastes our time (and bandwidth).
John Rahman
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Always crashing and unable to load. So much of stupid ads causing it to really slow down. And always unable to log in during weekend. Its like they forget to turn on the server during weekends. Just annoying to only be able to login on weekdays. Even after managed to log in, it takes forever to load because of so many stupid pop up notifications that i honestly dont care. Just really annoying to use this dumb app every month just so i can pay my bill. Stop giving the same solution like an idiot
15 people found this review helpful
Tenaga Nasional
June 16, 2024
Hi, Sorry about the inconvenience. Kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Jiha)