DCU Digital Banking

Digital Federal Credit Union

About this app

DCU’s digital banking platform brings together innovative tools and unique features that put you in the financial driver’s seat. You can deposit checks, transfer money, view your balance – and a whole lot more.

TAKE CONTROL OF YOUR MONEY

• FutureLook™ helps you see into your financial future with an easy-to-read forecast based on your current choices.
• Our easy-to-use Payment Planner can help you pay off your loans even faster.
• You can create strategic financial goals and review your progress every step of the way.

STREAMLINE MONEY MANAGEMENT
Explore new ways to manage your money and achieve financial wellness.

• Holistic view of your finances.
• All of your accounts in one place – including ones at other financial institutions.
• Seamless payments.

With a unique-to-you digital banking experience that focuses on your money’s future, you can plan for whatever life throws your way. DCU Digital Banking is here to give you financial peace of mind.

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FUTURELOOK™

FutureLook™ provides insight into your spending habits with an easy-to-read forecast based on your current choices. You’ll be able to answer simple questions about what you can afford and see the potential benefit of paying more towards your loans and/or credit cards – in real time.

Specifically, FutureLook™ identifies your recurring income (e.g., paychecks), recurring expenses (e.g., electric bill), and average daily spending (e.g., the morning coffee run). By doing so, you can see your estimated checking account balance one month into the future (on a daily basis) and one year into the future (on a monthly basis).

All in all, FutureLook™ is a unique tool that helps you see how your money could better serve you.

PAYMENT PLANNER
Our easy-to-use payment planner will help answer questions like:

• “If I paid more on my auto loan, how much interest would I save?”
• “If I only make the minimum payment, when will I be debt-free?”
• “How quickly can I pay off my loan?”

GOALS
We make it easy to focus on your life goals with a digital banking experience that was designed for you. You can create strategic financial goals and review your progress every step of the way. No matter what you’re saving money for, we can help you create a personalized action plan that works for you.

OTHER STANDARD FEATURES
- Manage Quick Balance accounts
- Find branches and ATMs nearby
- Deposit Checks*
- View balances, current and pending transactions, and account history
- Transfer funds
- Pay Bills
- Make a loan payment
- View important messages and account alerts
- Update your contact information
- Add Travel Notifications to avoid unnecessary fraud alerts while you’re away
- Apply for loans and view your preapproval offers
- Make a balance transfer to your DCU Visa Platinum Card

*Upon approval. All deposits are subject to DCU’s Funds Availability Policy.

Ratings and reviews

ZERO STARS. The new app is junk. It's slow, it's missing functionality, and everything takes 3 more steps than it used to! They clearly went with the lowest bid on this and it looks like the bill pay is going through a third party now. This new bill pay is mailing checks instead of electronic payment. Coupled with mail issues it equals late payments! If the goal was to alienate members by making online banking more difficult, they have succeeded. Time to find a new credit union!

This replacement is horrible. In addition to the overall bad interface, I'm unable (I think ... which is the worse part) to deposit a check. It continually ignores the picture of the back of the check - it then tells me it is accepted and go look. I go look, and no money is there - and I don't even get an email indicating a successful deposit. So .. now what. When a company says they are replacing their interface with a new and improved one - it means they are saving money buy replacing it with a worse version

As of May 2022. They 'upgraded' the app recently, effectively putting makeup on a dud. Everything looks nice and pretty but is harder to find. Expect to stumble around blindly clicking on random things until you happen on what your wanted. The 'search' transactions function will pull literally all transactions, ignoring whatever search term you entered. Good luck!

What's new

Based on your feedback, we have made the following updates to your Digital Banking experience

- Experience enhancements
- Bug fixes