InstaShop: Grocery Delivery

4.3
34.2K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Hello there! We’re here to make your life easier. Wondering how?

InstaShop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on contact@instashop.ae

If you’re enjoying InstaShop, please take a moment to rate us on the App Store. Thank you for the support!
Updated on
Oct 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
33.5K reviews
Aimee “Ari” A
September 21, 2024
Everything is great so long as they don't make any errors that require use of customer service. If you get a wrong order, by the time CS replies, there's no chance for them to actually correct the issue, so you wind up just having to move on with no corrections. No accountability whatsoever for their own mistakes. Their lack of courtesy has made me never want to order from them again.
2 people found this review helpful
Did you find this helpful?
InstaShop DMCC
September 21, 2024
Hey Aimee, We're sorry to hear about the challenges you faced, and we want to make things right 🙏 Please reach out to us at contact@instashop.ae so we can investigate this matter urgently and assist you promptly. We really appreciate you bringing this to our attention!
Beverly Coleman
October 22, 2023
WARNING! The wrong email address has somehow been attached to my account, putting my debit card information at risk. I tried using the app to delete that address and insert the correct one to no avail. I have called customer service many times, and the problem is still not corrected. They said this is for my security. I believe that my security is compromised by the app using an email address that doesn't belong to me. . **Be careful if using this app. Check your account information often*
24 people found this review helpful
Did you find this helpful?
InstaShop DMCC
October 29, 2023
Hello, we completely understand your frustration regarding this issue. Our team will be offering you a solution to the issue you have faced. You can message us on the application or email us on contact@instashop.ae. Thank you 🙏
A Google user
March 27, 2020
*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.
14 people found this review helpful
Did you find this helpful?
InstaShop DMCC
March 19, 2020
Hello Kayee,, we are so sorry to hear about the recent experience you had with us, if you are facing any such issues please reach out to our customer service team via the "contact us" section in the app so we can help you out ASAP. The InstaShop service is about convenience and if anything unexpected happens our team is always available to help you

What's new

Major features in this version:
• My baskets
• Similar products
• Various bug fixes and UI/UX enhancements
• Performance improvements & minor bug fixes. Bzzzzz.. Oh no, there's one left... (there always is..) left... there always is