Taptap Send: Send money abroad

Taptap Send, Inc.

About this app

Transfer money abroad quickly, at great rates, straight from your phone.

It’s as simple as tap, tap, send - fast and convenient for you and your family back home.

With Taptap Send you enjoy:
• Fast remittances: normally within minutes!
• Safe & secure service: your card is protected by bank-level security and encryption.
• Great exchange rates: we negotiate rates every day to try and deliver great ones for you!
• No surprises: no hidden fees here. And if there’s a problem with your transfer, we’ll let you know as soon as possible.

We’re focused on giving you the best experience to send money internationally. And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you.

SECURE
• Taptap Send is licensed in the UK, Canada, the US, the UAE and the EU for sending money
• PCI compliant -- we do not store your credit or debit card information
• We do NOT sell any of your personal information to ANY third parties

MOBILE MONEY, CASH PICKUP AND BANK TRANSFERS: Send money from your debit card or account (depending on your location) to your recipient’s wallet / account

LOCAL: Our teams are from the communities we serve and speak over 30 languages

OUR SUPPORT: We’re here to help. If you ever need us or have questions, please email us at [e-mail].

OUR MISSION: We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience.

Send from: GBP (British Pound), EUR (Euro), CAD (Canadian Dollar), USD (US Dollar), AED (Arab Emirates Dirham)

Send to one of the counties listed on our website: https://www.taptapsend.com/

We are not affiliated with Western Union, MoneyGram, Zepz (Worldremit or Sendwave), Remitly, Transferwise, Azimo, Small World or Ria.

Ratings and reviews

The start on using the app was great. They offer competitive rates, and the funds arrived to recipients if not in seconds, at the most in several minutes. This last large transfer has been a large letdown. I transferred funds as usual, but the funds have now been processing for over 5 days. When I call customer service, they read the same scripts about having technical issues with their partners. I can't get a resolve date, and I can't get my money back. My money is in limbo. What to do?

I love their rates, but convenience wise, no. I learned the hard way when my sister passed away and I needed to send down payment to the catering service. They took $800 from my account but on the app, the transfer stayed pending. I had to send the same amount using another app because it was urgent. I emailed, called, Whatsapped, cried, vented, lol. Eventually I was refunded the amount, way after burial. I don't always have a problem with the smaller amounts that's why I gave 4 stars

This app is very unreliable! Never use it in an urgent situation!!! Almost every time I send money to Bangladesh, it says "taking longer than usual due to technical issues with our partners". I called multiple times about this same issue and they cannot help. Even if the status shows it's in "progress" they cannot cancel it. Sometimes it took few days and multiple follow-up calls to clear. I'm not sure I will continuing to use this unreliable app, there are other much better apps.

What's new

New bottom menu, more prominent referrals and support screens.