Marc Green
I really wanted the US Mobile service to work, because I wanted to switch to the ATT network which they call Darkstar, but sadly, when I use the US Mobile "network", my phone goes to LTE and stays on that until I reset "reset the internet" on my phone, and then after a couple times it goes to 5G. I live in a major city in my state and I have 5g and 5g+ so it defaulting to 4g makes no sense. Otherwise, talking is just fine.
2 people found this review helpful
US Mobile Inc
October 16, 2024
Did you try contacting our customer support and troubleshooting the issue with them? If not, please reach out to us at help@usmobile.com or try calling us at (878) 205-0088 so we can look into a fix for you! If troubleshooting doesn't fix it, the team might escalate your issue directly to to get it fixed.
Hicham Hachmi
"I subscribed to a U.S. mobile network that advertised unlimited international calls, but the experience was incredibly frustrating. After making just a couple of calls, I was notified that I didn't have enough funds to continue using the service despite the 'unlimited' promise. I contacted customer service, and they confirmed that I had unlimited calling. However, after putting me on hold and speaking to a technician, they started asking intrusive questions like why I was making so many inter
4 people found this review helpful
Anthony Wadiak
US Mobile, A fantastic MVNO. They have 5G midband and highband coverage. You get support on all the major networks. Customer service is extremely helpful. The prices include taxes and fees in the price. The website has a modern interface. The mobile app lets you see your plans. The ultimate plans are very affordable. You can buy phones from them. You can get instant activation on your new phone from on your new phone from them or your your own byod with esim. Keep up the great work, US Mobile.
1 person found this review helpful