
Na'Jari Frazier
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can't pay directly with my credit/ debit. they make you replenish an e-card. on top of which the app has glitches. what's the point of convenience if it's not convenient. Spoke to customer service, and they said if you set up an e-wallet when you first create an account, you are stuck with that option.
1 person found this review helpful

Danielle
This app will allow you to select a parking spot, pay for it, and then the city tickets you for being in a spot that they collected parking fees for. After that, I requested my account be closed and the funds on file be refunded: that was nearly 5 months ago. Customer service says "oh we're working on refunds and there's no ETA" - there is absolutely no point to using the app. Once they have your money, it's gone.
4 people found this review helpful

Andy Enkeboll
Downloaded to pay for parking the same day. Was able to create an account (though verifying a phone number shouldn't be necessary for something like this and feels invasive). App wouldn't let me add a credit card. I didn't get an error, it just took me to an empty screen with no text or buttons. Cool. We tried on my partner's phone, exact same behavior (also Android). I tried to call ParkNYC and was kept on hold for 15 minutes before I hung up, I had somewhere to be. Bad app.
15 people found this review helpful