3.5
20.1K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife.

The fresh, intuitive design gives you access to your Manulife Benefits and Retirement plans quickly and easily. For even easier access you can use Android™ Fingerprint authentication.

As a Group Benefits plan member, you can:

• submit your claims
• review recent claims and payment information
• see your benefit balances
• access your benefits card and load it to your Android Walletpasses compatible application
• find health care providers in your area with directions on how to get there
• search My Drug Plan for a drug and find the lowest cost alternative
• find places to get your prescriptions for less with Pharmacy Savings Search

As a Group Retirement and VIP Room plan member, you can:

• check your savings totals and plan details
• review your recent activity
• view all contributions made to your plan
• see your rates of return

Rest assured, your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://www.manulife.ca/.

Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://www.manulife.ca/mobile.

Please note: Some employer plan designs may limit the features available to employees.

The Manufacturers Life Insurance Company (Manulife)
Updated on
14 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
19.7K reviews
Y-Y Wee
10 November 2020
WHEN it works, it works lol... But most of the time there will be some kind of error that prevents me to submit my claim using this apps. And it never worked for me to attach any supporting documents. If I simply want to view previous claimed amount, or even to search up a drug with its DIN, it's a simple and fast way to do so. But really, the submission function almost never worked. I was lucky enough to have it worked maybe a few times in the past years. I gave the two stars for those times when I truly experienced how convenient it could be to submit a claim just like that with an app lol...makes it all the more disappointing when it doesn't work :(
6 people found this review helpful
Did you find this helpful?
The Manufacturers Life Insurance Company
24 November 2020
Hi there. We’re so sorry you’re experiencing issues submitting a claim. We understand your frustration. In order for us to resolve this issue, we’ll need a bit more information from you. Please call Monday to Friday, 8 a.m. – 8 p.m. ET at 1-800-268-6195. ^CS
Edison Ayvazyan
13 June 2024
I've used this app many, many times on various devices on both iOS and Android, and this version is by far the worst. It's choppy and slow, it keeps offering me a tour despite the fact that I've been using it for a while, and as of today, after submitting a claim, all I get is a spinning circle...And then, after I close the app and log back in, I discover that the claim was submitted, but I didn't get a confirmation number. This is inconvenient and is subpar. You clearly need to fix this app.
4 people found this review helpful
Did you find this helpful?
Darren Hurren
6 June 2024
This app is broken. In the short time I spent in the app I saw several features that were not working properly. The video that was supposed to show how to use the app took me to a blank page with no video loading. There's a chat that says it's unavailable. When I went to submit a claim the app was in some endless loop showing it was loading. I left it for around 3 minutes then had to close it as it seems like it locked up.
3 people found this review helpful
Did you find this helpful?
The Manufacturers Life Insurance Company
6 June 2024
Hi Darren, Thanks for taking the time to leave detailed feedback, we appreciate it. We are looking into the issues you've mentioned. In the meantime if you are still having issues please give us a call Monday to Friday, 8am–8pm ET at 1-800-268-6195 and we'll be happy to help you out. ^NM

What's new

Bug fixes