Gottenin Shon Jarman
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Pésima experiencia de pago Ha sido imposible lograr hacer pagos en tarjeta desde la App. Sin importar que banco sea. La aplicación solo sirve para consulta, no es funcional para ninguna otra operación. Horrible operation. The app only works to see your billing. Any try to pay online by any type of card, always show an error. Obligated to pay phisical on a bank or Att&t center. They need to fix all the payment methods in Mexico.
1 person found this review helpful
Gustavo Domínguez
There's not really much this app can do for you. Not even basic UI/UX design guidelines such as placing important things, like statement due, in sight. Or having to type a password AFTER entering the CVV (which might be time-constrained). Furthermore if you forget you're overdue enough to have your line cut off, they ask you to use the app to add cards to pay which you can't without service and on top of that the servers it connects to are known tracking servers blocked by network security.
42 people found this review helpful
AT&T Mexico
6 October 2021
Agradecemos tus comentarios y queremos ayudarte, para saber más detalle envíanos un mail a la cuenta: atencionclientesATT@customercare.att-mail.com, o si lo prefieres por medio de nuestras redes sociales:
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A Google user
This app worked just fine in my Samsung Galaxy J4 for a while. Then it just snapped. Now I execute the app and it never passes from showing me the logo of AT&T anf then a white screen, a process which repeats itself in a loop and which barely forces me to remove the battery of the phone to get out of it. It's like a virus. Some guy at AT&T told me it's probably a compatibility issue after some update. Please correct this, it's a serious bug ...
31 people found this review helpful