Opsgenie

Atlassian

About this app

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for Android delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities.

Opsgenie for Android is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the Android app with your Opsgenie username and password.

You can view additional documentation at https://docs.opsgenie.com/docs/android-app

Features:
* Customizable dashboards for responding to alerts and incidents faster
* Ability to create alerts and incidents with ease
* Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more)
* Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …)
* Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents
* Service Catalogs to identify and manage service units
* Ability to track each service’s status via dedicated status pages
* Ability to define & add responders and/or stakeholders to incidents
* Ability to select multiple alerts/incidents and execute an action for all
* Ability to save and reuse the searches previously defined in order to filter alerts and incidents
* Who Is On-Call page which enables viewing all schedules and active rotations of the moment
* User Directory that enables accessing all users and their contact information
* Ability to easily contact users via phone call, SMS, email, and Skype
* Ability to mute/unmute notifications
* Ability to enable/disable notification preferences, notification rules and contact methods

Ratings and reviews

I've had numerous problems with this app 1) I try to login and it redirects me to a page that tells me to install the app... I AM IN THE APP 2) the last time I got it working it adjusts volume so messages and notifications are heard, but doesn't bring them back down to the level that it was at previously. 3) this app seems to be needlessly required. Text messages from OpsGenie include a useless url that can't be checked in a browser on the phone.

Automatically maximizes notification volume and never resets it. Literally, every time I get an alert, I have to turn my notification volume back down to a reasonable level. App claims it's for 15 seconds, sometimes, but it has never reset properly. Would uninstall if it wasn't required for work. On the bright side, I have never missed an alert. Edit: uninstalled. -10 stars. Devs don't care. App is worse than useless, it causes anxiety. Never again will I use Opsgenie.

The new interface is OK, but with all the white backgrounds, it needs a dark mode desperately. Even with the brightness turned down, it is still really bright in the middle of the night. Bad enough getting an alert when sound asleep, trying to focus on a bright screen only makes it worse.

What's new

No big changes. We’ve just fixed some bugs, and added some technical improvements.