Eva Vanya
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It was convenient while I was using it, but when I no longer used the laundry facilities and went to request a refund, it never went back into my bank account, yet my balance on Sudkick went to zero... When I logged back in and it read the zero balance, it triggered an automatic refill of $20 so it charged me again for $20... I have to call customer service now to get over $40 back. There is also absolutely no way to remove a credit card once you add one. Won't ever use this service again
Jennifer L Pettit
very convenient and simple, my favorite is the notifications that your laundry is done and the option to add additional dryer time for a quarter as opposed to having to just run each 45 min cycle and that's it. A lot of times 45 mins is almost enough, you need like 5 or 10 more minutes and now you can add 7 mins at a time. So am entire dry cycle is not wasted or clothes still damp
Andra Kai Shaw
For the most part the app works well but there are times that it will not connect to the internet and I have to run around trying to find a signal it likes. That draws out laundry time, which is a bumber and why the rating is lower. I do like that I can put in sevice requests through the app. That makes things easier. All and all not a bad app but could be much better with connections.
1 person found this review helpful