Kimberly Holquinn
This app is not user friendly, it has so many bugs, and overall, it is irritating. I am going to uninstal the app and then reinstall to see if this helps, but honestly, I do not think it will. Not only is the app annoying, so is the pharmacy. I have decided to cancel their services and transfer everything back to my local pharmacy. I have had the app and pharmacy for a full year before making this decision.
4 people found this review helpful
Tori N
I honestly hate this app and this service, and wish I could use any other mail order pharmacy. Website doesn't load half the time, so I go to use the app, find there's an issue with a refill order, and try to contact customer service. At least before, I could enter my call back number, but the app won't even open the keyboard to enter my phone number now. Uninstalled, reinstalled, and no difference.
12 people found this review helpful
Гоша Классно
2 stars because of poor navigation design. It is counterintuitive to make a payment. I get emails that I have a balance due, go to the app, and it's like trying to solve a jigsaw puzzle to pay my balance. I just spent several minutes looking through the screens trying to pay the balance, and gave up. I've never seen an app where it's this convoluted to pay your bill. It should be the first, most conspicuous, most obvious button you see on the screen. Why is the navigation so counterintuitive?
325 people found this review helpful