Optum Financial

Optum Inc.

About this app

Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances.

Mobile features include:
• Access to view and manage all Optum Financial benefit accounts
• View account balances and transaction history
• Pay providers or reimburse yourself for qualified out-of-pocket expenses
• View and manage claims
• Receive smart in-app alerts for claims requiring attention
• Capture and upload claims documentation through photo capture technology
• Quick access to previously submitted documentation
• Connect with a live customer care representative via mobile chat 24/7
• Manage account preferences and add account users
• Access eligible expenses listing

Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.

ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.

Ratings and reviews

Balances don't match between the web version and the app. This made it look like a few thousand dollars were missing from my account. Unintuitive UI. To look at your investments, you have to click "learn more". Probably the slowest app on my phone. During help chat, the keyboard covers the chat window. This window can't be recovered if you go back to previous windows.

I cannot even use the app it keep saying I need to update it but there isn't an upgrade available. I have tried clearing the cache, clearing and erasing the data, I even tried uninstalling and redownloading it and nothing worked. Prior to that it would keep telling me that my login information was incorrect. When you go to reset your password and retry logging in it says the your information is incorrect. At this point I feel like the app is useless. Just better off going online to check account

Great for checking your balance, terrible at remembering your login info. Why let me use biometrics and then take me to a login page? And I know I've selected the "remember me" button. I don't remember which username and password I use on all platforms, so every time I want to use this app I need to look up that info...again! Just leave me signed in! Edit: deducting another star because it continues to log me out. Please fix this, it's just dumb and annoying.

What’s new

Bug fixes and enhancements