Philly 311

Accela Inc.

About this app

Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!

Ratings and reviews

Attention Android users that cannot open the app: try clearing cache and storage and restarting app. You will need to re-login. This worked for me. The app is the only way to successfully file reports for places that don't have addresses as calling 311 on the phone they won't accept a report without an "official" address (even if Google gives one).

Absolute garbage, just like the city and government it pretends to serve. It doesn't work at all, and hasn't worked in quite a long time. Deleted, reinstalled, spun ariund in circles 10 times and clicked my heels together. Nothing works. I'm not working with a cheap or ancient phone, either. This is what our tax money pays for. Pitiful.

I've tried to log issues for the past 2 years, and even today when I try to "Attach Photo" or "Attach file" to an issue I just get an immediate popup that says "Attachment failed." If I hit "Retry" it continues to fail. Useless. I'm an Android user, and yes, I've cleared my cache.

What's new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes