HANSATON stream remote

Sonova AG

About this app

The HANSATON stream remote App lets you control your hearing aids remotely from your smartphone. Your most important adjustments and information are available from the home screen: adjust volume, quickly switch to Quieter or Clearer settings, as well as know your current program and battery levels.

Use the app to:
- Control volume
- Change programs
- Mute and unmute
- Adjust equalizer settings
- Enhance conversations or reduce noise at the touch of a button in the automatic program
- Customize manual programs with Reduce Noise, Enhance Conversation, and Focus Microphone controls
- Add situational programs that can be personalized directly through the app
- Adjust the balance between background noise and the streamed signal when listening to streamed Bluetooth® audio or watching television in the TV Connector program (requires optional TV Connector accessory)
- Adjust the noise level in a tinnitus program
- Access status information such as battery state of charge, wearing time, and activity level
- See your listening lifestyle: in which types of listening environments you spend your time
- Choose between Advanced and Classic mode for the home screen view you prefer

Feature availability: Not all features are available for all hearing aid models. Feature availability may vary based on your specific hearing aids.
The stream remote App is compatible with HANSATON hearing aids with Bluetooth® connectivity, including:
• jazz ST-312 Dir W
• sound ST R312
• AQ sound ST R
• AQ sound ST RT
• AQ beat ST R
• beat ST RT675 UP
• jam XC Pro R312 M
• jazz XC Pro 312 Dir W
• AQ sound XC Pro R
• AQ sound XC Pro RT
• AQ jam XC Pro R
• sound XC Pro R312
• AQ sound XC R
• AQ jam XC R
• sound XC R312
• sound SHD stream S312
• AQ sound FS R
• AQ sound FS S
• AQ sound FS RT
• sound FS R312
• AQ beat FS R
• beat FS RT675 UP

Smartphone compatibility:
If you want to check if your smartphone is compatible, please visit our compatibility checker:
www.hansaton.com/support

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.

Ratings and reviews

My calls are not coming through on my hearing aids. I've tried repairing and everything it just doesn't work. I'm on a Samsung S22. What can I do to ensure phone calls come through my hearing aids as I really struggle to hear on the phone without my hearing aids. Please, it's very urgent. I just upgraded yesterday and now I'm stuck. It worked perfectly on my Huawei P30 Pro. I was under the impression that my hearing aids were compatible with my new phone, Samsung S22, now I'm struggling.

This app is for all practical purposes useless! You go through the whole process of switching off the hearing aids, unpairing them with the phone, uninstalling the app, switching on the hearing aids, pairing them again with the phone, re-installing the app, pairing again with the hearing aids, only to find out a few hours later that, once again, the app will not connect to the hearing aids AGAIN! You cannot go through all the trouble every time you want to use the app! Really useless!

Ive got hawuai mate 20 I found the hearing aid and it pair with it easily and i can control hearing aid settings but I cant used it to hear call or music If i was paring with hearing aid using this app So i have disconnect and try to reset the the HA and connect with it by Bluetooth only not the app and it will be working for calls and music but cant control it with app I hope u fix this issue

What's new

Addition of dark mode.
General improvements and bug fixes