Alec Newport
The app is awful and keeps getting worse. With the latest update, you can't access the sign in barcode unless you let it do a scan of your face first, and the process is super buggy. Also, the personal training interface is super buggy. A lot of the time, it just won't show up in the menu, so you have to close and reopen. It also tries to keep your exercise history, but it constantly shows the wrong data. This might legitimately be the most broken app I've ever used.
1 person found this review helpful
Tyler Beckstead
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Horrible app!! Planet Fitness app is 100 times better. Every time I click on the Guests tab it closes the app, freezes, or makes me resign in. Hasn't worked for weeks. I cannot get guests into the gym because of this terrible app. Guests are the reason for paying for the more expensive pass. Why does everything need to go through the app??! I've tried reinstalling and fixes nothing. App is up to date. This makes my Vasa experience miserable and contemplating going back to Planet Fitness. UGH!!!
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Steven Peterson
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Awful! This app just keeps getting worse. I want to update my photo, it won't let me. I'm told it needs permission for my camera, which it anyway has. Then I try to upgrade my membership to add guest privileges, but it won't let me. This is junk, nothing works on the app. Wish you'd just bring back the bar code cards. It's the only thing we use this app for anyways.
40 people found this review helpful