Adrian Hernandez
Worst app ever. Tried to reset password just to tell me it does not meet requirements, tried multiple times using different paswords and still nothing. How do you expect this to be user friendly when the most basic thing is very difficult to complete. If i had the option to give less than one star i would.
6 people found this review helpful
WorkJam, Inc.
13 September 2024
Thank you Adrian for leaving a review. We are sorry to hear you have been experiencing challenges with password attempts. This may be linked to single sign on or password perimeters configured by your employer. Please reach out to your team internally, if you are unsure who to contact please feel free to email WorkJam at appfeedback@workjam.com.
Marabelle Wolfe
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Works great! However I'm only having one difficulty. For some reason express pay isn't working. When I select the amount I'd like to transfer it works, but then when I try to select a bank and when it trues to take me somewhere to fulfill that, it doesn't fulfill that requests and the screen instead turns white and says oops something happens! 10250. It's been doing that for the past 6 days or so. It won't let me add a bank so I can set it up and transfer money.
9 people found this review helpful
WorkJam, Inc.
23 July 2024
Thank you for leaving WorkJam a review Marabelle. We are glad you are enjoying your experience for the most part but would love to assist you with Express Pay. Please email screenshots of the error along with any additional information, your business of employment and full name to our team at appfeedback@workjam.com who will be happy to assist!
Zen Rowen
Making availability changes is difficult. It logs me out every time I close the app on my phone even tho i have the "stay logged in" option on, and on top of that, it makes me verify my phone number every time i try to log in. I have notifications turned on and still dont get any. It makes me put my log-in 2 times before it let's me in.
8 people found this review helpful
WorkJam, Inc.
8 August 2024
Thank you Zen for your review. That log on behaviour certainly isn't usual, however, each business is configured differently. To better assist you we will need further information such as your business of employment. Please email appfeedback@workjam.com and our team will be able to assist further.