American Airlines

American Airlines, Inc.

About this app

With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.

Contact Us: 800-222-2377

Why we need the permissions:

Bluetooth
We will be adding location assistance to mapping (see our new terminal maps) that uses BLE

Location
Your location helps us give you relevant information tailored to where you are at the time.

Photos/Media/Files
Access to photos is required to store parking reminders.

Camera
The camera allows the app to scan credit cards and expedite the checkout process.

Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.

Other
Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.

Ratings and reviews

Hideous experience. ▪︎Trip/Flight credit doesn't work! ▪︎Costly mistakes due to incessant, annoying, and distracting UPSELLING clutter and pop-ups. ▪︎Loses information, so start over. NO customer service. It's a really hideous experience! Plan to have at least 30 minutes wasted with app trying to load and then be told to call because their system is having problems and it can't complete the transaction.

Pure trash. Trying to check in on the app for the last 3 hours. It goes the section where it asks for your email and cell phone. When you add it and hit contit, it loads and nothing, it loads and nothing x50 . True trash I had to go online to check in a d even after that, when I put my info into the app, it still says Check In and asks the steps above ..way after I completed checking In online. Trash app

I really can't fit into the 500 character limit just how bad this app and this airline is. Registered for AA FF program? Doesn't matter. Didn't get boarding status and didn't get FF points. Sometimes you get the right boarding passes, sometimes you'll get old ones. Sometimes your flight will be delayed and on time at the same time with zero explanation. I'm trying to check seats for a flight a few days away and it's telling me it can't make changes 45 minutes before the flight. Absolute garbage.

What's new

We're continuing to improve your app experience with bug fixes and performance improvements