Firehouse Subs

4.8
38.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app!
Specific features include:
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Stay In The Loop: Stay informed on new rewards, products, and more.
• Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time.
• Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled.
• Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!
Updated on
16 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
37.8K reviews
caitlin spry
17 July 2024
The app works fine but slow sometimes, prices aren't bad either. I'd probably come more often if they had a wider selection on sauces and produce, and one thing I'm really hating is how you barely get any points now. Seemed like I used to be able to get points easily and able to redeem free food, but I barely can make 1k points on an order, this system should be updated! Apart from that and my frustrates, I do enjoy coming here but not as often anymore.
30 people found this review helpful
Did you find this helpful?
Firehouse Subs
12 April 2023
Thank you for your feedback about the app, Caitlin! We really appreciate it and are always striving to improve. Should you need further assistance, please feel free to email us at rewards@firehousesubs.com. Thanks for your loyalty!
procrastinator brad (arbiter 0115)
23 July 2024
App is slow and inconvenient. I can't mark things as favorite anymore and they merged combos so I can't order them separate from items. Lastly the prices have gone up way to much these last 4 years. A large used to cost me 9$, it costs me 13+ tax now. I can't eat here unless it's a special occasion now, this place costs more than a sit in restaurant now.
1 person found this review helpful
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Firehouse Subs
24 July 2024
Thank you for sharing this feedback. We truly value your loyalty. Please reach out to us at www.firehousesubs.com/support to be connected with a support agent so your concerns can be addressed properly and we hope to see you again for a 5-star experience sometime soon.
Emily
14 June 2024
Mostly the app works well, but it's is frustrating to order with and the advertised special deals are a super short window to order. You get excited placi g the order but then it errors saying it is over already - no warning. The rewards have become very expensive in points so they are far less frequent. We used to order dinner often, but not so much since the rewards were cut severely.
9 people found this review helpful
Did you find this helpful?
Firehouse Subs
17 June 2024
Thank you for making us aware of the issues with our app and overall experience. When possible, please provide us more details at www.firehousesubs.com/support so we can investigate this further. Thank you for being a loyal Firehouse fan!

What's new

We update the FHS app often to make the app experience smoother and more reliable.
Here are some of the improvements you’ll find in our latest update:
- Design improvements
- Bug fixes