Ecobank Mobile App

3.3
46.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!
Updated on
20 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
45.8K reviews
A Google user
10 November 2018
This app is very frustrating and forget about trying to get help setting it up online. You really are not delivering what you promised with this app especially for those outside Africa. The app should work on any phone and any phone number around the world as long as the person as an active account with Ecobank. Please have a professional fix it. It is really worth it if you want to keep some customers.
25 people found this review helpful
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Ecobank
27 February 2020
Hi Sopey Mame Diarra, we are sorry for the inconvenience caused . Kindly share your concern at appreviews@ecobank.com or chat via www.ecobank.com with the screenshot of the error message to enable us assist adequately on this .
A Google user
19 January 2020
This is frustrating, I cannot access my account anymore. I kept getting the advertisement slide anytime I click on the app to check my account, I have done everything it asked me to do, but it kept go over and over. Installed and installed, still nothing is changing. I have pending transactions to complete.
146 people found this review helpful
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Ecobank
20 January 2020
Hi, we would like to chat with you with regards to your experience with us. Kindly share your concern at appreviews@ecobank.com or chat via www.ecobank.com with the screenshot of the error message to enable us look into this for you. We apologize for any inconvenience caused.
A Google user
29 December 2019
This app started out like it was brand shiny and new. Updated with all the modern services etc. Until I tried to use it and the headache was instant. Nothing works. My balance was zero which it clearly wasnt before the app updated to this "new" version. I'm so angry at Ecobank because the old app wasnt that great but at least it worked. This does nothing. Even my saved beneficiaries were no longer on the app. I am so fed up. I would rather use the old app than this shiny new nonsense. #madashell
1 person found this review helpful
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Ecobank
29 December 2019
We apologize for any inconvenience caused. ! There are some service fluctuations & our technical team is working on it. Please bear with us as we resolve this challenge as soon as possible.