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I just hope those praising this app are sure they are talking about RapidTransfer. Or maybe they are Ecobank staff seeking to prop the bank. This app is horrible and useless. Can register, keeps giving wrong passport details, internal error, authentication unsuccessful, card cannot be verified etc. For the past two weeks no progress even from the bank premises.. SHAME!
148 people found this review helpful
We are sorry to hear this Abednego. Your feedback is well noted. Thank you for using Rapid Transfer

adefila williams
It's been a good app for a while now. And truly enjoyed it. However, about 2 weeks ago, everything became bad. I cannot complete any transaction. I have mailed Ecobank four times on this issue. Not even a reply. That's totally wrong and you don't treat customer like that. If you guys don't sit up and make it better, you will loose several customers including myself.
28 people found this review helpful
Dear Adefila Williams, we regret to note this. Please contact us at appreviews@ecobank.com with your contact details so that we can address your concern.

Paul Adama
The passport scanning process is child's play. Im not interested in the excellent scanning process. What you guys should be interested in are the details on my passport. I have been trying to get my passport to fit into the box for so long and to be honest, it is not just frustrating but annoying and totally unnecessary. Please review and simplify the process for identification submission
99 people found this review helpful