Banfield Pet Hospital

Banfield

About this app

Petcare management in your pocket! Download now and get secure, easy-to-use access to your pet’s veterinary information anytime, anywhere with the Banfield Pet Hospital app.

· Easily make and check appointments.
· Get details about your next appointment.
· Pick the appointment type that’s right for you.
· Get alerts for duplicate appointments.
· Send us even more info about new pet patients.
· Stay on top of your pet’s preventive care needs with our easy-to-use dashboard and timely reminders for appointments, vaccinations, and more.
· View, filter, and download your pet’s records — including medical summary reports, medications, lab tests, visit summaries, and invoices.
· Attend virtual visits directly through the app with push notification reminders.

Have an Optimum Wellness Plan? The app is a great place to ping Pet Chat™ for 24-7 live advice to give you petcare peace of mind.

Don’t have an Optimum Wellness Plan? Visit our website to check out our smart packages of high-quality preventive care services like vaccinations, physical exams, deworming, and more for cats and dogs!

Ratings and reviews

Just becoming unusable! Logs me off every time. Can't schedule appointments. Can't use chat features. I try the website, it tells me to be ready for a new banfield experience. By doing so, I need to reset my password. After doing so, it never passes that prompt. It's always stuck in a loop. Becoming so frustrating!

edit: 2/2024 I had my account reset and re-registered. things seem to be working much better so far for me (website and app). thank you to the support team! - The app is glitchy and serves almost no purpose except taking up memory on my phone. I still (since march 2022) can't even log in properly bc it keeps telling me to change my password but when I do, "an error occurs" ... I've been told to contact web support, and I'm awaiting a response.

Trying to do anything in this app is impossible. Anything I try and schedule an appointment it crashes. If you want any documents or information off the app then you're better off not trying because its a nightmare to get off if you can even get there without the app dying. Signing in is so buggy I've given up on multiple occasions and just used their slightly less buggy website. Just an absolute trainwreck

What's new

Technical enhancements and performance improvements.