BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The BCBSTX app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Members Features:

Easy Access:
• Login or request login help
• Register

Claims
• View claims overview and line item details

Deductible
• Check deductible and out of pockets amounts
• View amounts at the individual and family levels

Find A Doctor
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish

Coverage Details
• View medical benefits and copay levels
• View Prime pharmacy benefits and copay levels

ID
• View temporary ID for subscriber and dependents
• Send ID via email to your providers

Languages supported: Spanish and English

Ratings and reviews

Poor design. The app times out after 3 minutes and does not recognize that you are using the in app chat function. If the chat takes longer than 3 minutes, you are logged out of the app and the chat and have to start over and do the chat again, with a different agent! Additionally, the "technical support" phone number listed on the app is wrong and sends you to a department at BCBS that has no idea what you are talking about.

BCBSTX App is terrible! I set up Biometrics login, and it gives an error every single time. I have to type in the password instead; so frustrating to have to do that when the app is giving you the biometrics option. Chat in Contact US doesn't work, EVER, and can only be accessed in-app! I always get the error "Something went wrong". I can't access Actual Policy documents in the app. They're not listed anywhere. Who wants to carry a 100+page booklet around? This app is not convenient at all!

The BCBSTX mobile Android app is only good for seeing your account. It is useless, really, whenever making premium payments. The app offers NO availability to make premium payments. Instead, you must go through a web browser to make payments. Why have the app without this payment feature? To make a payment either call in, and wait half an hour, or use a desktop browser and have all features but making payments. Don't bother with the app.

What's new

General improvements and bug fixes.