Melissa Zadrozny
The only fast food place that's still affordable while also being pretty good. Two tacos for .99 is not something I would expect post covid. The app is a little janky, but not so bad that I couldn't get my order. I had a hard time entering my apartment number in the address because it kept automatically filling it in, so I had to type it into the delivery instructions. Not a huge enough deal for me to take a star away, but it could be better.
13 people found this review helpful
Jack in the Box Inc.
6 June 2024
Hi Melissa, thank you for the feedback. We are working towards making things better. We would appreciate it if you could send us the details at https://www.heyjackbox.com/ to help us improve further. Thank you.
Kristina Murphy
App was fine for a long time. Now it's a useless piece of junk. Says password is incorrect. Request an email to reset it. Reset is successful. Still says password doesn't work/can't find account. Try to create a new account and it says already exists. Which it does. It just won't let you log onto your account. 100% certain that the email and password is correct. Junk.
116 people found this review helpful
Jack in the Box Inc.
28 March 2024
Hello Kristina, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.heyjackbox.com/. Thank you.
Ron Nickson
- Flag inappropriate
- Show review history
Continued due to maximum character limit 2) When I attempt to sign in again, it gives me an error that it can't sign me in. Arg! 3) When I attempted to sign in, I couldn't enter my password because my pop-up character keyboard was covering the PW input box, and I couldn't scroll the screen up to access it, so I had to type my PW on another screen and save it and then paste it into the PW box. Arg! Not sure how these issues weren't caught and fixed before releasing them for public use.š¤
62 people found this review helpful
Jack in the Box Inc.
1 April 2024
Hi Ron. We sincerely apologize for the issues you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.heyjackbox.com/. Thank you.