ONG, Pei Jade
- Flag inappropriate
- Show review history
Updates @ 25/10/2024: After updating the app, turned out it couldn't go pass that opening blueish screen. Crashed and that's it. Restarted the app, but still to no avail. ... Goodness! I am not sure the app kept freezes or just go bonkers. Cannot click on the functions, and kept prompting "this is not working. Please try again later." What the??!?!
73 people found this review helpful
Tenaga Nasional
10 July 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Asswini)
Roberto Siletti
Here how your app work…App takes forever to load and is fond of presenting a black screen so one never knows if the phone has fallen asleep .I can't access to my account suddenly. Horrible application. Used to able to view daily and monthly usage but now recently the whole app crash. On my laptop is same. The page either freezes or keeps redirecting me to the login page, Please fix this as soon as possible.
45 people found this review helpful
Tenaga Nasional
16 October 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Izue)
Ali Basha Mohd Kamal
- Flag inappropriate
- Show review history
I'm having serious issues with the MyTNB app since the recent update. Despite entering the correct email and password, I'm unable to log in. The app either freezes or keeps redirecting me to the login page, making it impossible to access my account or make payments. I've tried reinstalling the app and restarting my phone, but the issue persists. Please fix this as soon as possible. It's frustrating to not
55 people found this review helpful