OVO Energy

3.2
8.37K reviews
1M+
Downloads
Content rating
Everyone
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About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Updated on
11 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
7.94K reviews
Carolyn voysey
3 November 2024
Forced onto app to access power move etc, have tried many times to opt into the solar panel offer but screen is incomplete after I press 'continue' and opt in is not displayed. Potentially losing a lot of banked credits. Have uninstalled and reinstalled, cleared cache, nothing works. Clearly a programming issue.
Did you find this helpful?
OVO Energy
4 November 2024
Hi Carolyn, can you please email your account number and some screenshots of the issue to ovoapp.support@ovo.com? ^Fionn
JOANNE MURPHY
30 August 2024
This app used to be brilliant but recently they have changed something you use to be able to see your live usage (amount used in £) now it doesn't even give me an up to date balance saying I have a big amount in credit but when you check with advisor it isn't the case! It's not showing my bills coming off the balance! Don't know what you have done OVO but be great if you can sort as I'm fed up with having to keep contact you to see what my balance is!
13 people found this review helpful
Did you find this helpful?
OVO Energy
30 August 2024
This isn't good to hear, Joanne! So we can investigate the matter, please get in touch with us here: https://www.ovoenergy.com/help. ^Toby
Pat Dawson
9 October 2024
It has stopped giving me the daily usage ..only for the year. I can't use my refund as it keeps saying ..ooops there is an issue..I've uninstalled it numerous times and still no joy with it .. it's been going on for months now.. and no I don't want a smart meter installed!!.
Did you find this helpful?
OVO Energy
9 October 2024
Hi Pat, thank you for taking the time to leave a review. Our App team would like to take a further look into this for you. Please can you email a summary of your issue with screenshots if possible and your account number to ovoapp.support@ovo.com. Please don't share any sensitive information. ^Dave

What's new

We've made some minor changes to help us improve your app experience.