Renpho - Outdated Version

3.6
8.88K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We apologize for the inconvenience, but the Renpho App is currently unable to register data. To continue using our services, we kindly request that you switch to the Renpho Health App, which offers a seamless and comprehensive experience, allowing you to track and manage your health and fitness data effortlessly. We appreciate your understanding and encourage you to make the transition to the Renpho Health App for uninterrupted access to our features and benefits.
Updated on
8 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
8.7K reviews
Shang Wu
12 October 2024
The app is trying to be smart but ends up making things worse. I can't evendo a simple measurement for my 30-50lb luggage. It keeps thinking it's bodyweight. Clearly luggages weigh differently, but it keeps thinking it's the same person and displaces the exact same weight with different luggages. I wander if it actually measure anything but just use display the historical data. It can't even be a simple scale!
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Joicom corporation
14 October 2024
Dear Shang Wu, sorry for the inconvenience caused. To avoid confusion with your physical data, we recommend that you weigh your luggage without connecting to the app. This way the data will not be saved in your app. Please kindly contact us via email (support@renpho.com) if you have further questions. Sincerely.
A Google user
13 January 2019
Just set up app, haven't used it yet. BUT, to enter birthday a calender pops up with date of Jan 1, 1990. You must press forward or back arrow (one month at a time) to your birth month/year. There is no way to input directly or quickly scroll - I had to press back arrow 36 times (I know, I'm old). This seems unnecessary especially when entering height is an easy scroll. Perhaps the kids who designed this are not aware that people over, let's say 30, still exist. Now let's see how well app works.
1 person found this review helpful
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Joicom corporation
29 January 2019
Dear Anthony, Regarding the problem you met, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, RENPHO Team
D K
11 January 2024
Had this app/one of their scales for years and for some reason the bluetooth is paired but the data isn't coming into the app today no matter how many times I repair the scale and step on/off. I really didn't want to download their new app (this one is officially "outdated" now) because they have useless menu tabs like "Store" in the new app but I guess there's no other option.
6 people found this review helpful
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Joicom corporation
15 January 2024
Dear D K, Our technical team will be committed to developing and updating the Renpho Health app, and the Renpho app will be removed from the app store in the future. So we suggest users use Renpho Health APP. If you have any further questions, please do not hesitate to contact us at support@renpho.com. Best Regards, Customer Service Team

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