DiDi:Ride-hailing app in China

2.5
7.67K reviews
1M+
Downloads
Content rating
Everyone
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About this app

A Kind Reminder: Relevant services for the DiDi Ride-hailing App/Mini Program are available only in the Chinese mainland and Hong Kong SAR.

DiDi is a leading mobility technology platform that makes your travel easy in China. With the DiDi ride-hailing app, you can get a ride at your fingertips. With the English interface, 24/7 in-app English customer service and its presence in over 400 cities across China, DiDi provides you with safe, affordable, reliable and convenient ride-hailing services!
Updated on
15 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
7.63K reviews
A Google user
26 December 2019
Booked 3 times for a lift the following morning and got nothing. I ended up walking to a nearby metro to get to my destination. The drivers took order and then refused to do it. One called me to cancel. One was nice enough to automatically switch me to another driver. The last one never showed up. I saw a in-app message asking me to cancel, and I don't even know who was it from. Maybe the drivers just want to have more counts of taking orders? This is ridiculous and a total waste of time.
22 people found this review helpful
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A Google user
17 November 2019
This is a horrible worst app i have ever seen. Dont trust them everything!!! They have a promotion to get cash back if you pre paid, but it does not allow you to pay with the pre paid amount you have, it is alway asking to pay with alipay. The customer service can not do amy favor, they continue to ask you to provide the screenshot but nothing they can do. I have over $1,000 credits in the app and no way to use the credit!!!!!
24 people found this review helpful
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A Google user
27 November 2019
Didi constantly assigns cars that are on the other side of the road, and heading away from you. When you try cancelling it gives you a warning "ARE YOU SURE YOU WANT TO CANCEL? THE CAR IS ONLY 75 METERS FROM YOU!". Yes I'm sure, that 75 meters equals 2-3 kilometers before cars can Uturn. I don't know why you stopped using Baidu Maps. but your new map system is complete garbage.
11 people found this review helpful
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What's new

-Performance improvements and bug fixes.