A Google user
Booked 3 times for a lift the following morning and got nothing. I ended up walking to a nearby metro to get to my destination. The drivers took order and then refused to do it. One called me to cancel. One was nice enough to automatically switch me to another driver. The last one never showed up. I saw a in-app message asking me to cancel, and I don't even know who was it from. Maybe the drivers just want to have more counts of taking orders? This is ridiculous and a total waste of time.
22 people found this review helpful
A Google user
This is a horrible worst app i have ever seen. Dont trust them everything!!! They have a promotion to get cash back if you pre paid, but it does not allow you to pay with the pre paid amount you have, it is alway asking to pay with alipay. The customer service can not do amy favor, they continue to ask you to provide the screenshot but nothing they can do. I have over $1,000 credits in the app and no way to use the credit!!!!!
24 people found this review helpful
A Google user
Didi constantly assigns cars that are on the other side of the road, and heading away from you. When you try cancelling it gives you a warning "ARE YOU SURE YOU WANT TO CANCEL? THE CAR IS ONLY 75 METERS FROM YOU!". Yes I'm sure, that 75 meters equals 2-3 kilometers before cars can Uturn. I don't know why you stopped using Baidu Maps. but your new map system is complete garbage.
11 people found this review helpful