App lacks some functions I have been using the app for quite some while and it was really nice. Untill today when I decided to never use it again and switch to uber. I lost an item in the car that I took to work and I could not call the driver since his number is not shown in my past trips. I also could not reach an operator when I called customer service. At least in uber they give u the option to report such incident for past trips.
There is lot of improvements required in this app. Maps should be more detailed. No information like road names, street numbers etc are available to make sure you are picking right pick up or drop off point. If your GPS is not on, it will not give you any warning and lock you last position. There is lot of other things which need improvements.
Service is good but a very big problem is drivers cancelling or not moving at all before pickup. If the driver is not moving for a long time before the pickup and cancels or if the driver cancels without you asking, you will be charged the minimum amount. This is a very big negative point. You can complain and they usually refund the amount but that only is done through email. There is no point in calling them as they only take bookings on the phone and no complaints.
Too many notifications Title. The app itself is decent, just what you'd expect from your average cab app. But it has TOO MANY POP-UP ANNOYING 'AD' NOTIFICATIONS! Stop the nonsense and being too pushy, otherwise I will uninstall.
Great, easy to use app Although sometimes the drivers can be very rude and take a longer route than necessary, I do prefer Careem over other similar apps only because of the great customer service. They always get back to you asap and issue a refund if there is an problem.
Some of your drivers are uneducated n hence the GPS often goes above there heads n if they are made aware of how to reach a.location accurately their is a need to train them well. The service has improved a great deal & my recent experience was v good.Thank you careem keep up your efficiency.
Turkey has a new delight:
Customers are now able to schedule rides to and from both airports in Istanbul, Ataturk and Sabiha. So rest assured that when you travel, we’ll be there to take you through the streets, hans, and gates of beautiful Turkey.
Careem is heading Skywards!
Careem and Emirates are BFFs!
We have great news! We’ve teamed up with Emirates Skywards as their new travel partner. You can now earn Skywards Miles on every eligible journey or redeem Skywards Miles for Careem credit.
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