Its not fair I use twice this service. No doubt service is good because we need such comfortable service, but there is much much gap for improvements. Why captain not refund us in cash and why they preffer to deposite balance in account?? Second why captain not follow the routes and go according to their own will, Instead of following map. Its only tect to increase charges. And 3rd that minimum charges are 200 , even we traval for 2 or 3km. Its not fair
It's very good service and easy app! The cars are clean and drivers pleasant. Although, most of the times I used Careem, the drivers click that they arrived at the destination before making sure they have arrived at the correct place and they charge me a lot of money for waiting time! That is very cheeky. Cause I'm always outside waiting for them and you always charge me for waiting time. Doesn't make sense! Just make sure you check your receipt for all the charges!!!
It is a really comfortable ride at times but sometimes some of the captains are very lost and they can not locate my drop offs but they can find my pick ups IRONICALLY. What is the point of a GPS when I have to guide the captain? Which is ridiculous! Also, I feel that the drivers take longer routes to take higher rates. Please this should not happen in the future. Thank you.
Some acquaintance once asked me to give the promo code,he registered my no.I didn't know about the service then. Now I want to use but unable to register my no.. Don't know how can I retrieve my account details
Worst experience of using this service. Drivers are unaware of routs and charge fare while trying to find you. Always reach late and when someone cancel the ride after waiting for long time company will charge him penalty for their own mistake. Uninstalling this app.
The call centre never answering my calls Some drivers ask to delete the trip or tell8ng that they've forgot to click (start) at the begining of the trip or donot end it at the right dropoff locafion so extra fare is due by fault
Turkey has a new delight:
Customers are now able to schedule rides to and from both airports in Istanbul, Ataturk and Sabiha. So rest assured that when you travel, we’ll be there to take you through the streets, hans, and gates of beautiful Turkey.
Careem is heading Skywards!
Careem and Emirates are BFFs!
We have great news! We’ve teamed up with Emirates Skywards as their new travel partner. You can now earn Skywards Miles on every eligible journey or redeem Skywards Miles for Careem credit.