I keep on travelling for many different cities of Saudi Arabia due to the nature of my job.. This app make my life easier and can save more.. i can even book now in advance to catch my early morning flight going to the airport.. The rate was really good compared to airport taxi which usually charge 100.00 sar. Gladly.. I just need to spend 50 sar.... Good Job Careem!!!
I've been using Careem since few months but really disappointed with services. I think Careem is systematically robbing customers as it has been frequently and especially observed that if a captain refuses to take a ride, the customer is being penalized with no fault on customer's part. Iam planning to carry this matter to Consumer Protection Court.
Due to the poor drivers this service is awful. I always have to guide the drivers A-Z. Today for no reason the driver cancelled the ride saying he was too far however in your app it was being displayed that he had arrived, which again is careem's fault. The app is inefficient. The driver cancelled the ride himself and charged me negative 140. Screw this app and its service. Never using it again.
Drivers are toooo late and there car is not moving on map ... always havung a problem when ever i book ride in emergency for my family.. fix this problem then i will rate 5.. and always my auto location is wrong if i put manually still driver is not understanding 😠😠😠
I have just used Careem for the first time and was very disappointed and angry with my experience. I ordered 6 cars in a row making sure to show my destination is to Dammam Airport but they all refused. I nearly missed my flight and will never use Careem again.
This app is great in functionality, but no function is considered a function without consistent performance. I am a frequent careem user but over past few weeks i had to rely on uber because careem app is just not reliable. Perhaps the app and servers are just not able to cope up with network traffic...may have to upgrade the servers or have a better programmer scrutinize the grey areas.
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