In fact I write this letter and I am very upset, because I lost my trip to the airport. I have booked the driver by a day but to no avail. Close the application because it is useless. I used to use Careem for a long time, i got shocked twice, this is one and the other was two months ago. This is last time for me to use it.. Regards,,
The service is good. The first time I used the service, the captain arrived 15 minutes before our scheduled time. Enough for us to load our luggage. The prices are much more affordable than renting a standard taxi. I will keep on using this service.
Poor customer service, I had an incorrect billing, I called them and sent emails about my complaint but issue is not resolved (in fact they appear to be not willing to resolve it) even after a month. I had similar issue with Uber and they reimbursed me for additional amount within 24 hours.
Bekarr !! They dont inform about anything !! How many ppl could sit in the car at once, whats the way of charging money. Pehle darwaze pe aakar phir sb btate hain, the person gets astonished or inke agent bina kahin lejaye, PAISA LE K CHALTE BANTE HAIN. Bcz maam you called us here? Like seriously?
Make easy interface for booking Why don't app don't show now recent travel history.its hard to find specific pick n drop point again n again. Poor nevigation of Captains. All the time call them guide them towards pick point. Majority captains went to wrong pick point. Just in hurry to send sms that you r picked.
Thank goodness for Careem in Amman! Drivers are very nice, polite and helpful. The cars are clean and comfortable. The availability is often very good within Amman center. Thank you, Careem!
Bug fixes and Improvements
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