Justin Myers
Absolutely terrible. The app does not treat the email field as an email field and this password managers do not work properly. Since it is plain text, every period I have in my email, automatically adds a space. Once logged in, the amount of popups is just unnecessary. I don't even know what they were because I was just trying to get to the app. I am not a new user, stop showing me how to use the app and whatever other popups there were.
5 people found this review helpful
Toni Hannula
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Latest update caused me to lose all my devices and the app no longer can find them. When I open the "Add a device" page, I can see that the app appears to find my devices (2 bots appear under "scanning for Bluetooth devices nearby...", but when I try to select one, the "Add bot" page opens with a message: "No bot has been found yet". Edit: re-installing the app fixed the issue, but raising to and leaving my review at 3/5 for now because an update breaking things is still bad.
3 people found this review helpful
SWITCHBOT INC
11 October 2024
Please kindly submit a feedback request via the SwitchBot app about this issue. When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)
Phil T
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There needs to be an option to upgrade the firmware on all devices at once. It really sucked upgrade one at a time when you have over 20 devices. Also the app is slow when turning on or off more than one switch in a row. I also constantly have issues with my Leak detection being offline and now one of my switches, even though they are not offline.
8 people found this review helpful
SWITCHBOT INC
1 September 2024
Hi Phil, Sorry for the inconvenience caused. :( Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, to provide better products and App.