Ryan F.
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Wayfair is no Amazon, which is unfortunate. The application is glitchy and has issues. It is limiting. I tried canceling an order, not yet shipped, but forget about that option. It doesn't work, it ends you external to a web page. Want to chat to fix it. Nope, you aren't going to get that option. Agents aren't there, and you get a chat box . My item hasn't shipped, was supposed to arrive 3 days ago, and they can't cancel it refund because the label has been made. This company is terrible!
1 person found this review helpful
Wayfair, LLC
25 October 2024
Thank you for your feedback.
҉E҉r҉r҉o҉n҉e҉o҉u҉s҉ ҉D҉e҉s҉i҉g҉n҉s҉
Just installed this app, and because I have a private DNS setup on my phone so I don't get ads on any app, this app shows a connection disruption when I try to load any page. This means that this app runs all queries and page loads thru a ad server 1st then redirects you to your search results or any page within the app 2nd. I cannot believe others haven't call them out for this type of behavior. It's predatory, disingenuine, deceptive to the customers and just another revenue stream for them.
1 person found this review helpful
Wayfair, LLC
15 October 2024
Thanks so much for your feedback!
Amy Landry
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Has some connection issues fairly regularly. There's one thing I really wish could be updated, when scrolling through items such as 'closeout', 'open- box', etc, if I click into an item, then return to the item list, it loses the place where I left off. I tend to just save anything I'm interested in looking into & go back through after because it gets to be too much to constantly have to try to find where I left off
11 people found this review helpful
Wayfair, LLC
2 October 2024
We’re sorry you’re having trouble with our app. We’re in touch with the right teams, and we’re going to try and get this fixed for you soon. Please check back in a few weeks, and the issue should be resolved.