![](https://play-lh.googleusercontent.com/a-/ALV-UjUYkgytrcwEM_UUXN7W5nXxaTnYnNr6tsbefvH7TQ-MVZvSMZc=s32)
Andrew Dunk
Generally does the job, although, as others have commented on the slowness between screens is annoying. It is also annoying how it prohibits you from combining certain special offers or rewards. I view this as pure stupidity since you can just do 2 separate orders to take advantage of both offers separately. The competition has no problem with you combining offers, even to the point of using rewards standalone, so you can order without having to pay a cent; no stupid $1 minimum amount.
6 people found this review helpful
Hungry Jack's Australia
25 July 2024
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at hjonlinesupport@hungryjacks.com.au.
![](https://play-lh.googleusercontent.com/a/ACg8ocJ102hwu19BxWYHWrlabKAWhOm8L5baTSiZYbXK2ojDQMNSsA=s32-mo)
B
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- Edit: Thank you for listening to the feedback, I can now see what items are unavailable upon checkout. A perfect 5 star would be before you get to the checkout, but this still saves all of the guesswork. Thank you. - Old review - Good app, does the job but please let us know what items aren't available in the store when updating the menu on the app instead of "something went wrong" at the checkout so we can stop the guesswork by taking 1 item out at a time trying to figure out what it is.
1 person found this review helpful
Hungry Jack's Australia
23 May 2024
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
![](https://play-lh.googleusercontent.com/a-/ALV-UjX_Wz-svTHMH5W9X0NxEkS7RYRb2om6pSaOgjOLmMYEEv-bxiXWrA=s32)
Nick Wareham
Third update - ran out of room to keep the others but you will get the idea. Ongoing issues with app. Updated, reinstalled, twice. Recently bought a new Samsung, issues continued. The App is useless and I am finally going to delete it. HJs has been my regular for years, but this has killed it. Every second time I use the app, it says error and takes my money, but no order exists at the restaurant. Sick of paying double continuously. Fix the app. Basically a scam at this point. Do not download
8 people found this review helpful
Hungry Jack's Australia
25 July 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at hjonlinesupport@hungryjacks.com.au. Thank you.