The app is very user friendly and allows you to order ahead very easily, however....it automatically tells you when your sandwiches "should" be ready.... I experienced the opposite. Saw the email telling me my dinner was ready and then spent an hour at subway waiting in line and ordering all over again at the restaurant because they'd never even started the order. Kinda trivial but still frustrating.
I had an issue with this app not working properly. After writing a review discussing the problem the app developers actually listened and fixed the app. Works great now. I love being able to just walk in and pick up my order bypassing any lines. Great job guys. Thank you.
I thought, hey I'll give online ordering from the app a shot. What a frustrating mistake. After going through the incredibly cumbersome task of placing the order (seriously, who came up with that method??) for three sandwiches, I get to the payment screen and click the order button and.... Nothing. The freakin order won't even go through. What a joke. Save the keystrokes telling me to call customer service. I'll be next door at Firehouse Subs.
So, I had a prior usage of the app and didn't have a positive experience. I'm still using it since I have a bunch of holiday gift cards. I tried to order the sandwich through the app and it worked. I don't know if it was an update or my phone, but it's working fine now.
There's no longer a way to transfer points and money from one card to another. I'm carrying multiple cards now because of this, and it gets very frustrating. The lastest updates to the ui just made it look pretty, while taking away many features that made this app useful. Pretty disappointed.
App needs work...a confirm button to start with...way too easy to accidentally place order before your ready and way too difficult to fix mistakes. I love subway and want to use this app more often. Please fix tune app.
**We're aware of a crash affecting some users trying to find stores. Please log out and log back in to fix.**
The latest version of the Subway app has some seriously delicious improvements!
•Find a Subway, anywhere! Find the Subway that’s closest to you, or a restaurant near any town or city you’re traveling to. From Tomato, Arkansas to Sandwich, Illinois, to Turkey, Texas – we’ve got you covered!
• Your Subway Card balance now shows more prominently.
Find a Jimmy John’s near you, place an order, and enjoy a tasty sandwich.
Find a Chili’s restaurant, browse the menu, join a line, and even order To-Go!
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.