Blessed222
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Update: Every single time I need to open this app, it MUST be updated and won't open until I do. If I'm in a hurry, I don't even try and just go to my browser. One isn't always on a good signal area or on wifi and this is beyond frustrating it has to be fixed all the time.
11 people found this review helpful
Novant Health
29 April 2024
Hi - Thanks for your feedback and we apologize for your frustration. We add new features and improvements to app security to enhance the app performance; therefore, updates will be required from time to time. In other instances, you can update when it's most convenient for you. If you need more help, please contact us at mynovant@novanthealth.org.
Kenneth Gendron
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Absolutely love ❤️ it I did love it? But I purchased a new Cellphone and am CONSTANTLY having trouble logging in? I have fingerprint login, and it just sits there and is "Buffering?" I call it "the circle of DEATH!" Then once I finally log on, it asks me if I would like to set up fingerprint. I HAVE TO SAY, NOW I HATE THIS App.
1 person found this review helpful
Novant Health
29 April 2024
Hi - Thank you for your feedback. We are sorry to hear you are having trouble logging into the app. Please send a note along with your user id to us at mynovant@novanthealth.org. We'd be happy to work with you directly to help resolve this issue.