
Syed Rabiya
I have been trying to add my 10th & 12th Marksheets but I am continuously getting a notification that says - "No records found with the given information" (OR) "oops something went wrong . Please try again" This is highly frustrating as I have been trying for months now and there is no improvement at all.
1 person found this review helpful
National eGovernance Division, Government of India
December 10, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Soumyaditya Agarwalla
It is ok to be secure, but if you just straight up don't work then there is no point being secure. It does not remember log in and every time I open the app it tells me to log in with otp and such, which does not come.. the app straight up refuses to open if you have developer options on.
7 people found this review helpful
National eGovernance Division, Government of India
November 24, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

deepan deepan
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I tried to load a document in DigiLocker, but I keep getting an error saying: Fetching Failed — Entered information does not match, please try again. No record available in issuer database for given document parameters. Even though I entered the correct details, the app keeps showing this error and doesn’t fetch the document. This makes the experience very frustrating. Please fix this issue so users can access their documents smoothly.
24 people found this review helpful
National eGovernance Division, Government of India
February 15, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!