
Elizabeth Bakalyar Friedman
This app is attempting to solve a problem that doesn't exist. It's buggy, it takes forever to open doors, it often says there are "no doors to open," it has no rhyme or reason to the screens it shows, and I constantly have to restart it and put in the random code I was given at the outset. Opening the door routinely takes more than a minute. Give me a key card, a fob, or a metal key over this any day.
2 people found this review helpful

Nikki C.
Half of the time you have to just cancel the unlocking process and restart it for the thing to actually work. Then, if you're really (un)lucky, it'll randomly log you out when opening the app! I wouldn't be NEARLY as annoyed by these things if it wasn't the only way to get into my damn apartment.
2 people found this review helpful

K S
it randomly disconnects my devices/ account so I cant get into my apt. it crashes / goes offline frequently. the UI is cumbersome and awkward to use, not to mention condescending as they play an unskippable video of someone opening a door after you hit the unlock door button. Terrible in every conceivable design sense.