
Elizabeth Bakalyar Friedman
This app is attempting to solve a problem that doesn't exist. It's buggy, it takes forever to open doors, it often says there are "no doors to open," it has no rhyme or reason to the screens it shows, and I constantly have to restart it and put in the random code I was given at the outset. Opening the door routinely takes more than a minute. Give me a key card, a fob, or a metal key over this any day.
2 people found this review helpful

Nikki C.
Half of the time you have to just cancel the unlocking process and restart it for the thing to actually work. Then, if you're really (un)lucky, it'll randomly log you out when opening the app! I wouldn't be NEARLY as annoyed by these things if it wasn't the only way to get into my damn apartment.
2 people found this review helpful

David
it's pretty awful, the update process is confusing and just tells you there's always an access update and all it lets you do is a "sync" and the update indicator stays there (maybe it updated idk) but the main issue is that it takes forever to unlock the smart locks, around 20-30 seconds when it even works.
3 people found this review helpful