Georges Reti
Hit and miss. When the app works it allows to charge with several network. Unfortunately, it does not always work, so it is hard to rely on. Support is very hard to reach. The android auto app is wonky at best. Totally unusable. I had to call their "immediate support" twice over the last 6 months. It took 35 minutes the first time and the issue was not solved. The second time, I gave up after over 1 hour on hold. I give up and recommend subscribing with each supplier. Much more reliable.
1 person found this review helpful
massimiliano Di Giovanni
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App notifications weren't workin probably, it failed to notify charge complete, and car stayed overnight with 10x bigger bill than usual, almost entirely idle fees, no real charge transferred. CS first admitted the issue over the phone, then refused to refund. It happened twice and they don't want to take ownership of the issue. 2 stars to the app, 1 star to customer service.
2 people found this review helpful
Warren Harris
No she's with the app with the service is terrible. It's rare that I have a session run more than 20 minutes without being cut off unexpectedly. About half of the stations I've ever used are completely in serviceable but don't tell you until it doesn't charge. Almost every time I have to call customer service to get any charging working.
2 people found this review helpful